Paul will find heart in this one... Options

[james]

Paul was telling us the other night that he's now on his 3rd 360 due to them failing - this article reports anecdotal evidence that the failure rate is 30% ish. Wow.

[james]

Following up on this - Microsoft Extends Xbox 360 Warranties to Three Years to Cover Defective Hardware which is good news but starts to make you really wonder how many are defective!

There's also a genius bit of interpretation-of-fact-spun-hard in the last paragraph:

"You worry about (the backlash from the red light issue). I worry about that, but when we look at our consumers we are almost 90 percent customer satisfaction on the console. As hard as it is to read those letters that say they've had one, two, three break, they also always say 'Can you get my Xbox 360 back to me as soon as possible.'"

Now that's spin! The fact that people actually want their broken machines replaced equates to them being happy with the situation. Tsk.